Knowledge Management: ISO 30401
eBook
The KM Cookbook: Stories and strategies for organisations exploring knowledge management standard ISO30401 by Chris J. Collison, Paul J. Corney, Patricia Lee Eng (international consultants)
Publication Date: 2019-09-01Facet Publishing, 288 pages.
The KM Cookbook serves up a menu of success stories and strategies for organizations wanting to know more about Knowledge Management Standard ISO30401 - whether they intend to pursue certification, or simply seek to use it as a framework to review their existing programme and strategy.
eJournal article
- The ISO 30401 knowledge management systems standard – a new framework for value creation and research?By Peter Pawlowsky, Nina S Pflugfelder (both from Chemnitz Univ. of Tech., DE), Maik H Wagner (German consultant). In: Journal of intellectual capital, 2021-04-27, Vol.22 (3), p.506-527.
2018 saw the release of the ISO 30401 Knowledge Management Systems Standard, a type A regulation which may serve as a basis for certification. It builds on and integrates a broad and conceptually diverse literature on knowledge resources (e.g. intellectual capital theory, knowledge management theory). This article aims to show how the management systems standard relates to the literature it is built on and provides directions for its further operationalization by certification bodies and implementation by managers.
eJournal article
- Business ops: Hiding knowledge management practices in plain sightBy Janine Weightman (UK consultant). In: Business Information Review, 2019, Volume 36/4, pages 188-195.
The mindset of ‘hiding knowledge management practices in plain sight’ is presented as an intervention strategy to boost employee engagement in knowledge management. This should appeal to knowledge management practitioners working in organisations who present lower levels of readiness, resistance, limited resources or imperatives to rapidly leverage critical knowledge. The promise of ISO 30401 could perhaps be an opportunity for practitioners who are struggling to convince leadership that KM is worth their attention.
eJournal article
- As KM evolves, so will the ISO standardPaul J. Corney (CILIP, UK). In: Business Information Review, Vol. 35/4, 2018, pp. 165–167.
The author argues that with the release of ISO Standard 30401 knowledge and information management professionals now have a key component on the practitioner’s pathway to corporate legitimacy.
Article
- La gestion des connaissancesBy Yvon Pesqueux (Conservatoire National des Arts et Métiers, FR). 2020, 31 pages.
Après une introduction qui aborde la question de la gestion des connaissances, il aborde successivement : les fondements de la gestion stratégique de la connaissance ... un focus sur la norme ISO 30401/2018 : “Système de management des connaissances” ; un focus sur le Middle Management ; un focus sur la transformation organisationnelle ; un focus sur l'Investigation Appréciative (Appreciative Inquiry).
Article
- Why and how we wrote the knowledge management standard (BS ISO 30401)By Judy Payne (Hemdean Consulting, UK), Nick Milton (Knoco Ltd, UK), Ron Young (Knowledge Ass., UK), 2018.
“We hope that publication of the standard will lead to conversations that improve awareness, understanding and practice of KM. We hope it will provide a common language, and a way for organisations to avoid the pitfalls of the past when implementing KM. To us, the standard is a first step towards a better future for KM – and for Knowledge Managers – the world over.”
Articles
- KM standard – ISO 30401 knowledge management systemsA series of articles on Real KM Magazine (UK), 2015-.
Series "Evaluating ISO 30401 standard":
- Part 1 - What has changed since the draft? 2019.
- Part 2 – Has the standard improved? 2019.
- Part 3 – What are the mandatory requirements? 2019.
- Part 4 – Primer on implementation process, 2020.
+ other articles, etc.: - Survey finds significant benefits from the KM aspects of ISO 9001:2015, 2019.
- Web-conférence: introduction à la norme ISO 30401, 2018.
- Slides and recording from BSI KM standard webinar now available, 2018.
- Implementing KM standard ISO 30401: risks and opportunities, 2018.
- ISO 30401 visibility and applicability poll report, 2020.
- The need for rigorous ISO 30401 auditor training and certification, and a new initiative in this regard, 2020.
- The essence of the ISO 30401 knowledge management standard, 2022
- Last Updated: Mar 24, 2025 11:56 AM
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